TiviMate Catch Up Not Working? 9 Fixes That Actually Help (2026)

If TiviMate catch up is not working, the problem is usually related to your IPTV provider, EPG data, playlist settings, or the catch-up configuration inside TiviMate.

Catch-up lets you watch programs that have already aired. However, it does not work automatically on every IPTV channel. The channel and IPTV service must support catch-up, and TiviMate needs the correct EPG and playlist information to access the archived stream.

The good news is that most TiviMate catch-up problems can be diagnosed in a few minutes.

Why Is TiviMate Catch Up Not Working?

The most common reasons include:

• Your IPTV provider does not support catch-up on that channel.
• Catch-up is disabled in the playlist settings.
• The EPG is outdated or incorrectly mapped.
• Your playlist has not been refreshed.
• The catch-up period has expired.
• The catch-up type is incompatible with your provider.
• The IPTV provider’s catch-up server is temporarily unavailable.
• Your device or app has outdated or corrupted data.
• The program appears in the EPG but the provider has not actually supplied an archived stream.

The most important point is that TiviMate does not create catch-up content itself. The IPTV service has to provide the archived stream. If the provider does not offer catch-up for a particular channel, changing TiviMate settings will not create it.

1. Check Whether the Channel Supports Catch-Up

Before changing any settings, check another channel.

Open the EPG/TV Guide in TiviMate and move backward to a program that has already aired. If catch-up is available, the channel may display a catch-up or clock-style indicator depending on the setup.

Catch-up availability is controlled by the IPTV service. Not every channel supports the feature, and some providers only enable it for selected channels.

Try this test:

1. Open TiviMate.
2. Go to the TV Guide.
3. Select a channel that you know supports catch-up.
4. Scroll back to an earlier program.
5. Select the program.
6. Try to play it.

If catch-up works on one channel but not another, the problem is probably channel or provider specific, rather than a TiviMate-wide problem.

2. Enable Catch-Up in Your Playlist

One of the first settings to check is the catch-up option associated with your playlist.

Go to:

Settings → Playlists → Select Your Playlist → Catch-Up

Make sure catch-up is enabled.

TiviMate’s user guide documentation also identifies catch-up as a playlist-level setting, including options for catch-up type and duration.

Depending on your IPTV service, you may see different catch-up types. If your provider supports catch-up but one setting does not work, you may need to test another available type.

If you are unsure which option your provider uses, Auto can be a useful starting point when available.

3. Refresh Your EPG

Your EPG (Electronic Program Guide) is important because it provides the program schedule that you use to navigate to previously aired content.

If the EPG is outdated, incorrectly mapped, or not updating, catch-up may not work correctly.

Try:

Settings → EPG → Update EPG

Then return to the TV Guide and test the program again.

You can also check whether the EPG is showing the correct program names and times.

If the entire guide is outdated, an EPG refresh is one of the first troubleshooting steps worth trying.

4. Update Your IPTV Playlist

An outdated playlist can also cause catch-up problems.

Go to:

Settings → Playlists → Your Playlist → Update Playlist

After the update finishes, return to the EPG and test catch-up again.

This is particularly useful if your IPTV provider recently changed its channel list, stream URLs, EPG data, or catch-up configuration.

A playlist update can refresh the information TiviMate uses to communicate with the IPTV service.

5. Check the Catch-Up Time Window

Catch-up is not permanent.

An IPTV provider may only keep archived programs for a limited period. For example, a provider might make a program available for 24 hours, 48 hours, or several days.

Once that period expires, the program may remain visible in the EPG while its archived stream is no longer available.

This creates a common situation:

The program appears in the TV Guide, but pressing play does nothing.

That does not necessarily mean TiviMate is broken. The provider may simply no longer have the recording available.

Catch-up is fundamentally different from recording because the archived content is supplied by the service rather than being recorded locally by the viewer.

6. Check Your EPG Time and Time Zone

Incorrect EPG timing can make catch-up confusing.

For example, the guide might show a program as having aired when the provider’s server actually associates it with a different time.

Check your device’s:

• Date
• Time
• Time zone
• Automatic date and time
• Automatic time zone

If your EPG is consistently shifted by an hour or more, investigate the EPG time offset and provider configuration.

TiviMate documentation includes EPG time-offset settings for correcting program times when the guide and actual broadcast schedule do not match.

7. Try Another Catch-Up Type

If your IPTV provider supports catch-up but playback fails, the catch-up type may be incompatible with the provider’s stream format.

Open:

Settings → Playlists → Your Playlist → Catch-Up

If multiple catch-up types are available, test another option.

Some TiviMate user-guide documentation recommends trying different catch-up types when the provider supports the feature but playback does not work correctly.

After changing the setting, update the playlist and test the same program again.

8. Clear EPG Data and Refresh It

If the EPG database has become outdated or corrupted, clearing and rebuilding the guide may help.

Look under:

Settings → EPG

Then use the available option to clear EPG data and perform a fresh EPG update.

After the refresh:

1. Wait for the EPG to finish updating.
2. Open the TV Guide.
3. Find a channel with catch-up support.
4. Scroll back to a recent program.
5. Try playback.

Avoid repeatedly changing multiple settings at once. Test one change at a time so you can identify the actual cause.

9. Contact Your IPTV Provider

If none of the previous solutions work, the IPTV provider may be the actual source of the problem.

This is especially likely when:

• Live TV works but catch-up does not.
• Catch-up fails on every channel.
• The EPG displays correctly.
• The playlist is active and updated.
• Other TiviMate features work normally.

In this situation, ask the provider whether catch-up is currently enabled for your subscription and channels.

You can also ask whether they have recently changed their catch-up server, playlist, EPG source, or stream format.

Remember that TiviMate is an IPTV player. It cannot add catch-up functionality to a channel that does not provide an archived stream.

TiviMate Catch-Up Not Working: Quick Fix Checklist

Problem	What Should Try
Catch-up icon is missing	Check whether the channel supports catch-up
Program appears but won’t play	Check the provider’s catch-up window
EPG is outdated	Update EPG
Guide times are wrong	Check time zone and EPG offset
Catch-up stopped suddenly	Update the playlist
Catch-up works on some channels	Check provider/channel support
Catch-up fails everywhere	Check provider-side catch-up service
Playback fails after enabling catch-up	Try another catch-up type
EPG behaves incorrectly	Clear and refresh EPG data

Final Thoughts

When TiviMate catch up is not working, start with the simplest checks: confirm that the channel supports catch-up, enable catch-up in the playlist, refresh the EPG, and update your IPTV playlist.

If the EPG works correctly but previously aired programs still refuse to play, check the provider’s catch-up availability and retention period. The issue may be on the IPTV service’s side rather than with TiviMate itself.

For troubleshooting, the key distinction is simple: TiviMate controls how you access catch-up, while your IPTV provider controls whether the archived stream exists.

Frequently Asked Questions